We always need this information from you (in the case of payment via PayPal , we also need your PayPal address to which we will then send the request for payment). Don't send money forward yourself, we always return it!
- Street name:
- House number:
- Municipality/Municipal district:
- Mobile phone:
- Email address:
- Paypal Email address:
Example of an order and payment: SKU-010... 1 pc, SKU-033...3 pcs. We will contact you (usually the same day). We shall let you know whether the item(s) is in stock, we shall send you an e-mail with the purchase price, the post and packing costs and the money transfer fee. Average price of overseas/worldwide shipping is about for etched sets:10 Euros /13 USD or submarine model 23 Euros /28 USD. You will also get information regarding the payment. You may use PayPal or bank transfer. Once the money arrives at our account, the parcel will be shipped and you will get the initial tracking information (tracking number). We are VAT payers in EU countries. So in the case of sales to the end customer, we will send you a calculation of the total price including VAT. In the case of sales to EU countries, we recommend a bank transfer, there is a better price without fees.
Delivery time for etched parts: normally 2 to 3 weeks (during a pandemic there may be a delay of up to 2 extra months). During Christmas holidays the delivery could be longer than one month (air and land transport).
Delivery time for Kit models: normally 3 to 4 weeks (during a pandemic there may be a delay of up to 2 extra months). During Christmas holidays the delivery could be longer than one month (shipping and land transport).
Customers of the RCsubs company are in the USA, France, Germany, Austria, Slovakia, Finland, Belgium, United Kingdom and others.
Packing: Each order is meticulously packed in bubble foil and strong cardboard box to prevent any damage to the contents.
Assembly instructions: All instructions for assembling/installing the photo-etched sets are available on our web pages or will be sent to customers via e-mail. There are no printed (paper) instructions included in the P-E sets.
Quality: Customers are very satisfied with the quality of our products all over the world. Each item is thus thoroughly checked for quality and completeness. It especially applies to the photo-etched parts, where each sheet is screened for depth and quality of etching with no faulty or missing parts. For 3D print models some parts can be slightly repaired with sealant and glue after production. All items are produced in the Czech Republic only.
innovation: rcsubs reserves the right to improve existing products according to suggestions from customers.
Adress: Ing. Oto Gerza, Rokytnice 228, Vsetin 775 01, Czech Republic
Identif. number: 03688917
Prices do not include VAT! (VAT will be added for EU countries) we then pay this tax to your country on a quarterly basis via the One Stop Shop.